Making Logistics Personal

Thanks for the fantastic effort you guys have put in over the last few months when working towards getting all our containers in on time and without any issues, without your help and expertise we would have really struggled and our supply would have been greatly affected, as you know we have now gone national. It really means alot to me that the whole team at FCL in Hillington go the extra mile when arranging our bookings from arranging shipments in the far east to calling us on the morning prior to delivery and also the follow up call to make sure all had went to plan on the delivery that morning.

Over the 5 years i have dealt with FCL I have been very pleased with the service I have received. The constant contact and regular information sent through has been exceptional and I cannot fault this.

The team at FCL are great! I have given them a lot of challenges this year and they have risen to each and every one of them! They are very helpful and keep us up to date on shipments and any issues there may be. I have worked with several freight agents over the years and can say that the FCL team come out top when it comes to communication!

I have worked with the FCL team for 5 plus years and they now handle 100% of my imports and exports. I have used countless freight forwarders and shipping agents up and down the country as well as globally and I now solely use FCL simply because they are reliable, accountable and professional, they are without doubt the best in the industry.

FCL provide an excellent option for any company looking for competitive freight options. The staff are all very friendly and always on the end of a phone call to offer help and advice. I would have no hesitation recommending FCL to any company looking for a new freight provider.

History and Heraldry Rotherham have been utilising the services of FCL Global Forwarding for many years now, and we receive an excellent service from both teams on both sides of the water here in UK and also in China, the team are very helpful and efficient. The price for the service they offer is very competitive and does not reflect the service we receive. This year we have shipped over 50 containers with FCL from all destinations across China.

As you know freight comes down to cost, however for me customer service is very much key to our business. We all have customers we need to facilitate and getting their orders “on time & in full” is fundamental to our businesses. We cannot do that without the support of their nominated freight forwarders/shipping lines etc. FCL and IMD are on the same page, FCL’s attention to detail on all aspects of Customer Service is second to none.

There is no flannel, we give them the details required and they quite literally always deliver! I would have no hesitation in recommending FCL Global and in actual fact, many of our tier one suppliers are using them to deliver equipment and materials to us, case in point.

For us FCL have been a quick, reliable and efficient service provider from our very first container. They consistently deliver and are our preferred partner for many export routes out of the UK.

I have been dealing with FCL Global Forwarding Ltd for the past five years and I can honestly say I have never dealt with a better Logistics company. Rarely has a supplier given me such complete cooperation and it gives me 100% peace of mind knowing I can rely on their flexible and courteous service for all my logistical needs. Overall it is an absolute pleasure to deal with FCL Global Forwarding Ltd and I look forward to many more years of this mutually beneficial relationship.