Making Logistics Personal

Well where do I start? The staff are very professional, helpful and efficient as well as funny and pleasant. They are a great team… I like sending over a PL - quote is back within minutes, jobs booked, job done. If supplier goes direct, your quote is on there attached and ready, just think that’s really efficient. The prices are good – I know FCL’s price is going to be the best and not undercut by other shippers, as I do have to tender out every so often to make sure the price is the best I can get. Overall, great staff and a great service – I honestly don’t think there is anything I would change.

Definitely a 10 out of 10, always a fantastic service. The main reasons I like to use FCL is that they can be competitive and are always polite, concise and knowledgeable. Easy to talk to and communicate with and feedback is always exact, even if it is not what I want to hear.

Thanks for the fantastic effort you guys have put in over the last few months when working towards getting all our containers in on time and without any issues, without your help and expertise we would have really struggled and our supply would have been greatly affected, as you know we have now gone national. It really means alot to me that the whole team at FCL in Hillington go the extra mile when arranging our bookings from arranging shipments in the far east to calling us on the morning prior to delivery and also the follow up call to make sure all had went to plan on the delivery that morning.

I would 100% recommend FCL to everyone and anyone – they give incredible prices, always aim to keep me in the loop with any ongoing issues and the team are always so welcoming and friendly. I appreciate that the team always come back to me on the same day that I have requested a quotation, this is a massive deal in the manufacturing industry as everything is at such a fast pace. The prices at FCL are always of good value for what I’m sending and where I’m sending it to, I also admire that they always include the approximate lead time of shipments and do a variation of different types of freight i.e. sea, air or road. Your team has had a huge impact at Total Solutions and we really do appreciate all the hard work you all put in.

Deal with our enquiries promptly and keep us up to date with shipments.