Making Logistics Personal

Over the 5 years i have dealt with FCL I have been very pleased with the service I have received. The constant contact and regular information sent through has been exceptional and I cannot fault this.

Everyone I have spoken to at FCL have been a great help and I never feel like they want to rush me off the phone. My main contact within FCL… goes above and beyond with all shipments no matter the value. I couldn’t ask for better service – on some cases I have paid that little extra just so I know that the shipment is in good hands.

Very good for freight quotes and I’m very happy with regular updates on all shipments. I believe the reason I am able to give positive feedback for FCL is because of your service levels and support so special thanks to you… much appreciated.

Great service all round, easy communication and pleased with the service so far. Issues are resolved quickly and email replies are very prompt, we look forward to working with FCL next year too.

Well where do I start? The staff are very professional, helpful and efficient as well as funny and pleasant. They are a great team… I like sending over a PL - quote is back within minutes, jobs booked, job done. If supplier goes direct, your quote is on there attached and ready, just think that’s really efficient. The prices are good – I know FCL’s price is going to be the best and not undercut by other shippers, as I do have to tender out every so often to make sure the price is the best I can get. Overall, great staff and a great service – I honestly don’t think there is anything I would change.