Making Logistics Personal

Thanks for the fantastic effort you guys have put in over the last few months when working towards getting all our containers in on time and without any issues, without your help and expertise we would have really struggled and our supply would have been greatly affected, as you know we have now gone national. It really means alot to me that the whole team at FCL in Hillington go the extra mile when arranging our bookings from arranging shipments in the far east to calling us on the morning prior to delivery and also the follow up call to make sure all had went to plan on the delivery that morning.

FCL provide a very efficient service. Communication is excellent from the beginning of the transaction to completion. We are fully informed if there are any issues or delays and they are prompt in answering any queries that I may have.

FCL provide an excellent option for any company looking for competitive freight options. The staff are all very friendly and always on the end of a phone call to offer help and advice. I would have no hesitation recommending FCL to any company looking for a new freight provider.

We feel that we have a good working relationship with FCL and communication is excellent. RFQs are responded to in a timely manner and we feel it’s positive that we are able to have open discussions regarding costs to ensure that we are receiving the most competitive price without compromising service.

Definitely a 10 out of 10, always a fantastic service. The main reasons I like to use FCL is that they can be competitive and are always polite, concise and knowledgeable. Easy to talk to and communicate with and feedback is always exact, even if it is not what I want to hear.